Privacy Policy

Maple Meridian Auto is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our site or engage with our services, including vehicle sales (new and used), auto repair and maintenance, custom modifications, trade-in appraisal, fleet servicing, and parts sourcing and installation.

Information We Collect

We collect several types of information from and about users of our online platform and services, including:

• Personal Identifiable Information: This includes your name, address, email address, telephone number, driver's license number, and financial information when you inquire about or purchase a vehicle, engage in repair services, or apply for financing. This information is voluntarily provided by you.
• Vehicle Information: Details about vehicles you own or are interested in, including make, model, year, VIN, service history, and preferences for custom modifications.
• Transaction Information: Details about products and services you have purchased from us, payment methods, and financial transactions.
• Technical Data: Information gathered automatically as you navigate our site, such as IP addresses, browser type, operating system, referring URLs, and device identifiers. This helps us understand how our site is used and improve its functionality.
• Communications Data: Records of your correspondence with us, including inquiries, customer service interactions, and feedback.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and fulfill our services, including processing vehicle sales, performing repairs and maintenance, executing custom modifications, and managing parts orders.
• To process payments and manage billing for services rendered.
• To communicate with you about your inquiries, appointments, purchases, and service needs.
• To personalize your experience on our site and offer relevant vehicle options, services, and promotions.
• To improve our products, services, and the overall user experience of our online platform.
• To comply with legal obligations, enforce our terms and conditions, and protect our rights or the rights of others.
• For internal analytics and research to understand market trends and customer preferences.

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our business (e.g., payment processors, IT support, marketing agencies, shipping companies for parts). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Financial Institutions: To facilitate vehicle financing or lease arrangements, with your explicit consent.
• Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our online platform.

Your Data Protection Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights regarding your personal data:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our online platform may use "cookies" and other tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our site may then be inaccessible or not function properly.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: